Returns Policy |
If you are not completely satisfied with your purchase from 'JustSkechers.co.uk', simply return within 30 days in its original condition and the product cost will be refunded in full - Please note that they cannot refund any return postage costs. (They do not do exchanges; if returning an item for a different size, your order will be refunded and you will need to place a new order for the correct item.)
They will refund the cost of any item damaged in transit or found to be faulty, together with postage and packing costs, providing this is returned to us via Royal Mail within fourteen working days of receipt of order.
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Payment |
They take a number of steps to guarantee security and prevent fraud:
They use a 'secure SSL server' that uses the strongest available encryption to hide your personal information, including your credit/debit card details.
After they receive your order, they send you an e-mail as confirmation. This e-mail does not contain any payment details.
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What They Say |
Customer Service - We pride ourselves on our customer service. However, if you have an issue with any aspect of our product range or service at any time, let us know and we'll aim to put it right straight away.
Stock Levels - Everything you can see on our site is in stock. We don't take back orders, so if you can order it, we've got it, and will despatch it to you straight away.
Fast Despatch - Our systems have been developed and adapted over the last seven years to make our order despatch the fastest you'll find anywhere. Within seconds of your order being placed, it's automatically printed off in our warehouse, packed and despatched to you. Items are sent via Interlink Express courier and in the vast majority of cases arrive the very next working day.
We ONLY stock Skechers - We're one of the only dedicated Internet retailers of the Skechers range in the UK. This means we concentrate 100% on the supply of this product. Rather than stocking other brands, JustSkechers.co.uk only stock Skechers. We have developed an excellent working relationship with the manufacturers/distributors of this great brand, and when new products come to the UK, we'll be amongst the very first to stock them.
Pricing - We aim to offer extremely competitive pricing. Don't forget, shipping is absolutely free on all orders within the UK.
Established Company - Internet retail is what we do as a full time business. It's what all of our staff and our systems are geared up for. This is not a 'pocket-money' site that is run in our spare time - we're here full-time.
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